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Return & Exchanges

At Dermame.com |

Dermame.com guarantes to refund for any item purchased from website on returning the item on with proper valid reason before 14 days after purchase. 

To Apply for the return or refund or replacement follow the steps below

  1. 1.  Check the Date of Purchase Make sure the Date of Purchase is not 14 days old. 
  2. 2.  Contact for Refund / Return / Replacement to our customers support hotline by email or calling:  a. info@dermame.com b. +971 54 58 11255 
  3. 3.  Share the information about the purchase (Date/Name/Order item/Delivery location)

Note: If customer passed specific date of purchased or time space then, Order will not be considered for refund or return.

Refund Policy: At Dermame.com | we provide 100% refund for cancelled orders by the customer, in case which is required to report within 48 hours. To be eligible for refund of delivered order we are required customers to let us know within 3 days after receiving their order.

Note: If customer passed specific date of purchased or time space then, Order will not be considered for refund or return.