Below FAQ are some common concerns of our customers before purchasing the products, if you have other questions, please just send it to info@dermame.com
Yes, we have COD services all over United Arab Emirates, Also have online payment gateway 'Tap Pay' with Credit or Master cards.

Please follow these simple steps to register.:

1/ Click ‘CREATE AN ACCOUNT’

2/ Enter your personal information and re-enter your password.

3/ Click ‘SUBMIT’.

4/ After registering on the website you are free to place an order.

We promise delivery within 2 working days within UAE with Courier Postaplus
Yes we do deliver to KSA by SMSA Courier Service
Delivery charge for KSA is 60.00 AED and for UAE is 20.00 AED. for all orders less than 100.00 AED excluded with TAX. For KSA and UAE there is 50 % VAT to the total amount of shipment.
Report to info@dermame.com about the products damaged reception within 5 hrs of receipt and can be returned and refunded after reviewing by the team.
To know about the product use and details which not explicitly mentioned in the website, you can contact us at our customer support number: +971 564008692

Here are the instructions for placing an order:

1/ Login into your account using the ‘LOG IN’, enter your email address and password, and then click ‘LOGIN’.

2/ Please select the category or desired product to be purchased.

3/ Select your desired quantity and click ‘ADD TO CART’.

4/ Now you can either click ‘CONTINUE’ to add more items to your cart, or review your current order by clicking ‘Shopping cart & Continue’.

5/ To finalize your order, click ‘PROCEED TO CHECKOUT’. This will take you to the checkout page.

6/ Enter your billing and shipping information whether COD.

7/ Select your desired payment method.

8/ Please ensure all details are correct. Then click ‘PLACE ORDER’. You will receive a confirmation email that your order has been successfully placed.

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