Terms of service
Terms of Service
Overview
This website is operated by Dermame. Throughout the site, the terms “we”, “us”, and “our” refer to Dermame. By using our website and purchasing products from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or linked. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not access the website or use any services.
Our store is hosted on Shopify Inc., providing us with the e-commerce platform to sell our products and services.
1. Online Store Terms
By agreeing to these Terms, you confirm you are at least the age of majority in your jurisdiction, or you have given us your consent to allow your minor dependents to use this site.
You agree not to use our products for any unlawful purpose, and you must not violate any laws in your jurisdiction, including copyright laws.
You must not transmit any worms, viruses, or malicious code.
Violation of any of these Terms may result in termination of your access to the Service.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
Your content (excluding credit card information) may be transferred unencrypted and adapted for technical requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
3. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information on this site is not accurate, complete, or current. The material is for general information only and should not be solely relied upon.
We reserve the right to modify contents at any time but are not obligated to update any information.
4. Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We are not liable for any modification, price change, suspension, or discontinuance of the Service.
5. Products or Services
Certain products or services may be available exclusively online. These products or services may have limited quantities and are subject to return or exchange according to our Return Policy.
We strive to display product images and colors as accurately as possible, but we cannot guarantee accuracy on all screens.
We reserve the right to limit sales and quantities at our discretion. Product descriptions and pricing are subject to change without notice.
We do not guarantee that any product, service, or information will meet your expectations.
6. Accuracy of Billing and Account Information
We reserve the right to refuse any order and may limit or cancel quantities at our discretion.
You agree to provide current, complete, and accurate purchase and account information.
Promptly update your account information, including your email and payment details, for successful transactions.
For more information, please review our Return Policy.
7. Optional Tools
We may provide access to third-party tools that we neither monitor nor control.
Your use of these tools is at your own risk, and you should familiarize yourself with the terms of the third-party providers.
Future services and features will also be subject to these Terms.
8. Third-Party Links
Our Service may include materials from third parties.
We are not responsible for third-party content, accuracy, or transactions.
Please review third-party policies before engaging in any transaction.
9. User Comments, Feedback, and Submissions
By submitting comments, suggestions, or creative ideas, you grant us the right to use and publish them in any medium.
We are not obligated to maintain confidentiality, pay compensation, or respond.
We may monitor and remove content deemed unlawful, offensive, or in violation of these Terms.
You agree not to post comments that violate third-party rights or contain harmful or deceptive material.
10. Personal Information
Your submission of personal information is governed by our Privacy Policy.
11. Errors, Inaccuracies, and Omissions
Occasionally, our site may contain errors related to descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors and update information without prior notice.
12. Prohibited Uses
You are prohibited from using our site:
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For unlawful purposes
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To solicit unlawful acts
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To violate regulations or laws
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To infringe on intellectual property rights
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To harass, abuse, insult, harm, or discriminate
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To submit false or misleading information
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To upload viruses or malicious code
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To collect or track personal data of others
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To spam or phish
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For obscene or immoral purposes
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To interfere with security features
Violation may result in termination of your Service.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted, secure, or error-free Service.
Our Service and all products are provided "as is" and "as available," without any warranties of any kind.
We are not liable for any damages, including lost profits, revenue, or data, resulting from your use of our Service or products.
14. Indemnification
You agree to indemnify and hold Dermame harmless from any claims or demands arising from your breach of these Terms or violation of any law or rights of a third party.
15. Severability
If any provision is deemed unlawful or unenforceable, it shall be severed, and the remainder of the Terms shall remain in effect.
16. Termination
These Terms remain in effect unless terminated by either party.
You may terminate by ceasing use of our site.
We may terminate at any time if you fail to comply with these Terms.
17. Entire Agreement
These Terms, along with any related policies, constitute the entire agreement between you and Dermame and supersede prior agreements.
18. Governing Law
These Terms are governed by the laws of the United Arab Emirates.
19. Changes to Terms of Service
We reserve the right to update or change these Terms at any time.
Your continued use of the site after changes constitutes acceptance of those changes.
20. Contact Information
Questions about the Terms of Service should be directed to:
Email: info@dermame.com
21. Cancellation and Refund Policy
If an order is canceled, the amount will be credited to your store wallet, and you will receive a discount code equal to the full value of your order.
The discount code is valid for 1 month and can be used for a single purchase only.
For orders canceled or refunded by customers, the customer is responsible for covering shipping costs.
For further details, please review our Refund Policy.
