Privacy policy
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from dermame.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
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Cookies — Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
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Log files — Track actions on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
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Web beacons, tags, and pixels — Electronic files used to record information about how you browse the Site.
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your:
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Name
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Billing address
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Shipping address
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Payment information (credit card numbers and any other accepted payment methods)
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Email address
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Phone number
We refer to this information as “Order Information.”
When we talk about “Personal Information” in this policy, we mean both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information to:
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Process and fulfill your orders (including payment processing, shipping, and order confirmations)
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Communicate with you
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Screen orders for potential risk or fraud
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Provide you with information or advertising relating to our products or services, based on your preferences
We use the Device Information to:
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Help us screen for potential risk and fraud (especially your IP address)
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Improve and optimize our Site (e.g., by generating analytics about how customers browse and interact with the Site)
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Measure the effectiveness of our marketing and advertising campaigns
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Deliver personalized ads and retargeting where applicable
Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us use your Personal Information as described above. For example:
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Google Analytics to understand how our customers use the Site. Learn more here: Google Privacy Policy. Opt-out here: Google Analytics Opt-Out.
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Meta (Facebook & Instagram) for advertising and marketing purposes. You can adjust your ad settings here: Facebook Settings.
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Payment processors and logistics partners to process transactions and deliver your orders.
We may also share your Personal Information to comply with legal obligations, to respond to lawful requests, or to protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you.
To understand more about how targeted advertising works, visit the Network Advertising Initiative (NAI) educational page.
You can opt out of targeted advertising at:
You can also opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal.
Do Not Track
Please note that we do not change our data collection and usage practices when we receive a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to request correction, updating, or deletion of your information.
To exercise this right, please contact us at info@dermame.com.
Please note that your information may be transferred outside of Europe, including to Canada, the United States, and the United Arab Emirates.
Data Retention
When you place an order through the Site, we will retain your Order Information for our records unless you request us to delete it.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18.
Contact Us
For more information about our privacy practices, questions, or complaints, please contact us:
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Email: info@dermame.com
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Mailing Address:
Dermame
Attn: Privacy Compliance Officer
Jumeirah Lake Towers, Dubai, United Arab Emirates
